How to manage course questions more efficiently

The Questions feature helps with channel organization by providing an easy way for instructors to manage all student questions. This article will discuss:

How it works

There are two ways to tag a question.

1. Tagging your own question

Any user can designate a post as a question by adding #question anywhere in the post.

2. Tagging someone else's question

Another way to tag is to reply to another user's question and add #question in the reply. In the example below, Sofia Gutierrez tagged Rowan Wilson's question.


🦉Tip: Tagging your students' questions is a great way to show the class how to use the feature.


What happens once a question is tagged?

Once a question is tagged, ClassCred will add a Yes/No poll to the bottom of the reply where students can indicate whether or not the question has been answered.

As a quick reference, ClassCred also adds 💡 emoji to the question if the last student that answered the poll answered "Yes". If the last student answered "No" then a 🤔 emoji will be displayed.


The feature helps students and instructors clearly see questions in a channel. Tagged questions are also visible to all users on the timeline in the ClassCred app.


Monitoring questions in ClassCred

Instructors can see all questions in the ClassCred App by going to the Questions page.


From there, it's easy to see which questions have been answered and which ones have not. You can also link directly to the question in the channel.